Welcome to NeuralNode AI ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us at [email protected].

When you visit our website and use our services, including our AI-powered applications, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.

• Identity Data: Name, username, educational or professional titles.
• Contact Data: Email addresses, phone numbers, billing addresses.
• AI Input Data: Text, documents, parameters, and other information you submit to our AI processing engines. Note: Avoid submitting sensitive PII into open AI prompts.
• Automatically Collected Technical Data: IP addresses, browser characteristics, operating systems, language preferences, referring URLs, and information about how and when you use our Services.

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate account creation and logon process.
• To fulfill and manage your orders, payments, and services.
• To deliver and facilitate delivery of our AI generation services to you.
• To respond to user inquiries and offer support.
• To protect our Services (e.g., fraud monitoring and prevention).
• To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements.

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. This includes sharing data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf.

AI Model Providers: Your inputs may be processed by third-party AI models (e.g., OpenAI, Anthropic, Google) to generate outputs. These third parties are bound by strict data processing agreements to not use your personal private data to train their public models, but we cannot guarantee zero-risk data exposure. We assume zero liability for any data leaks originating from our third-party AI infrastructure providers to the maximum extent permitted by law.

Depending on your location, you may have specific rights regarding your personal information, such as the General Data Protection Regulation (GDPR) in the European Economic Area or the California Consumer Privacy Act (CCPA).

• Right to measure: You have the right to request access to the personal information we hold about you.
• Right to be forgotten: You can request that we delete your personal information.
• Right of rectification: You can request correction of inaccurate data.
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We assume no liability for unauthorized access, hacking, data loss, or other breaches.